Mortgages by Stax - Privacy Policy

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At Mortgages by Stax, we are committed to protecting your personal information and maintaining your trust. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with us on social media or through any of our communication platforms.

1. What We Collect

When you contact us via social media, email, or direct message, we may collect basic personal information, including:

• Your name
• Email address
• Phone number
• City/Province
• General details related to your mortgage needs

We only collect information that you voluntarily provide for the purpose of communication and client service.

2. How We Use Your Information

Your information is used solely to:

• Respond to inquiries
• Book consultations
• Provide mortgage-related guidance
• Offer updates on our services

We do not sell, rent, or share your personal information with third parties without your consent, unless required by law.

3. Messaging & Communication

If you message us through Facebook, Instagram, or other platforms, please note that these channels may store your communication. We recommend using our secure website or phone consultation for sharing sensitive personal or financial information.

4. Data Protection

All information you provide is stored securely and accessed only by authorized personnel. We take appropriate technical and organizational measures to prevent unauthorized access, disclosure, or misuse.

5. Cookies & Tracking (for Website Visitors)

If you visit our website, we may use cookies and basic analytics tools to enhance your browsing experience. These tools do not collect personal financial information and are only used for website optimization.

6. Your Consent

By engaging with Mortgages by Stax on social media or submitting your information, you consent to the collection and use of your personal data as outlined in this policy.

7. Contact Us

If you have questions or would like to access, correct, or delete your information, please contact:

selby@mortgagesbystax.com 

Serving clients across Ontario
mortgagesbystax.com